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If you're experiencing a problem with one of our software products, please fill out and submit the following bug report form. It will be greatly appreciated!

Bug Report Form

When you submit your bug report, it will be assessed by our support department, the resolution of the problem will be assigned to an appropriate programmer as soon as possible. Please be as specific as possible when describing the problem.

What software and version are you experiencing problems with?

What operating system are you using?

Please enter a brief one-line description of the problem:

(example: "Will not connect to my ISP")

If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:

(example: "1. Click Send. 2. Insert some text into the message text field ...")

If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

(note: it is much harder for us to fix non-reproducible bugs)

If the problem causes any error messages to appear, please write down the exact error text displayed and enter it here:

Please provide us with the following information in case we need to contact you:


We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.

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